Jun 19, 2015 Silverlight in Mac' above). Try to log into CTI Navigator Web again. If Safari on your computer still will not support the Silverlight plug-in, download and install a current version of Mozilla Firefox. If Firefox or its extensions do not function properly, follow the steps described in the MozillaZine article 'Standard Diagnositic. Jun 29, 2018 - In order to access the Patient Portal from a Mac Computer, please. Other versions of FIREFOX will not work correctly with SILVERLIGHT.
Microsoft Silverlight is a plugin that enables your Internet browser to display a wide variety of dynamic content. If you have downloaded Microsoft Silverlight, it may not be enabled in your browser of choice. In order to turn on Microsoft Silverlight, you must use your browser's plugin or add-on manager.
Internet Explorer
Step 1
Click the gear icon. This opens the Internet Explorer Tools menu.
Step 2
Step 3
Click 'Show' under All Add-ons. This will display both the enabled and disabled add-ons detected by Internet Explorer.
Step 4
Click on the Silverlight add-on and click 'Enable.' If you do not find the Silverlight add-on listed, you may have to download it again.
Click 'Close.' The Silverlight add-on should be enabled in Internet Explorer.
Mozilla Firefox
Step 1
Click the 'Tools' drop down menu and select 'Add-ons.' This will open the Mozilla Firefox Add-ons Manager.
Step 2
Locate the Silverlight plugin. Open the drop-down menu box associated with Silverlight and select 'Always activate.' This will enable Silverlight in Mozilla Firefox.
Google Chrome
Step 1
Click the Google Chrome menu icon. The menu icon looks like three vertically-aligned bars.
Step 2
Select the 'Settings' option and click 'Show advanced settings.'
Step 3
Click 'Content settings' under the Privacy category.
Step 4
Click 'Disable individual plug-ins' under the Plug-ins category. This will list both enabled and disabled plugins. You can also access this list by typing 'chrome://plugins' into the Chrome navigation bar.
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Is Firefox suddenly asking you to download Silverlight even though you know you just installed it? Here is what’s going on.
In 2012 Microsoft announced that Silverlight development was coming to an end. Silverlight, if you are not familiar, was essentially Microsoft’s competitor to Adobe Flash Player. It never caught on as well as Flash, though in the early days it was adopted by Netflix, HBO Go, and Amazon Video to play their video content because Silverlight had Hollywood-sanctioned DRM. In recent years, however, virtually everyone has moved to other more open technologies such as MP4. These newer technologies work far better on mobile devices and on alternative operating systems like Linux. And they are easier for customers because no plugins are needed.
Last week Firefox 52 removed support for Silverlight and other legacy NPAPI plugins. Chrome 42 did the same in 2015. Safari still works with Silverlight for now, but I’m sure that Apple will follow suit soon. Safari already aggressively tries to disable plugins like Silverlight.
Uninstall
It probaly won’t cause any problems if you leave Silverlight dormant on your system, but if you like to run a tight ship you can follow Microsoft’s manual removal instructions for Mac. You may also find a Silverlight icon in your Applications folder which can be dragged to the Trash bin.
I still need Silverlight on Firefox!
If you still have a need to run Silverlight on Firefox you can do so by installing Firefox ESR (Extended Support Release). This will essentially freeze you at Firefox 52 until early 2018. You will continue to receive the security and bug fixes that the mainstream releases receive, but no new features. This will give users of Silverlight a year to get their development into gear. Be sure to complain to the developer of whatever services still require Silverlight, because beginning next year your only option may be to run a browser that is no longer getting security patches.